Shipping policy

Shipping Details & Timeframes

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates (UK)

  • Standard Shipping: 3 to 5 business days - £4.99 (Free for orders over £100)

  • Express Shipping: 1 to 2 business days - £8.99

International Shipping We currently offer shipping within the United Kingdom. For international inquiries, please contact our support team.

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at contact@lamaisoneleonore.com with your name and order number, and we will look into it for you.